Yes, I agree. But, I have to say what you write also demonstrates a pretty interesting cognitive dissonance in the human mind. “We expect our machines to be perfect (or at least better than people)?” But, I would add, also recognize-and sometimes curse-their many failings. I mean, sure, I don’t want a GPS that says go this way…maybe… But I also curse my GPS when it blatantly gets directions wrong, leads me to a blind alley, or otherwise fails despite it’s supposed perfection. Same goes for computers in need of IT guys or automated phone systems that are too precise to help with my question. Maybe we should be asking folks on the street a bit more often…

I think if that was the case, you would be looking to purchase a new GPS unit! We expect our machines to be perfect (or at least better than people)? I don’t want to have to consult multiple technologies to find a restaurant. If that was the case, I would just ask a few people on the street for directions…